Help Center / Sales Support

TIMTECHS CA uses FedEx as the primary carrier for most items; FedEx 2-day ( 2-3 business days) or FedEx Ground ( 7-10 business days) .

TIMTECHS CA do not offer overnight shipping.

TIMTECHS CA uses FedEx as the primary carrier for most items; FedEx 2-day ( 2-3 business days) or FedEx Ground ( 7-10 business days) .

TIMTECHS CA do not offer overnight shipping.

If you wish to ship the item to a different address such as your work address, simply contact your bank and add the shipping address to your account, or contact one of our agents for an exception.

If you are making your payment via wiretransfer , then we can ship the item to any address indicated by the customer.

For Canadian customers Expect a minor FedEx fee upon delivery . Commonly, the total charge is between $15.00 CAD -$20.00 CAD . As for US customers, you do NOT have to pay any taxes or custom fees.

When your order is dispatched, our shipping department will send you an email including your tracking number and carrier info.

Simply log into your account or carriers website ( ex. www.fedex.com ) and track your package.

Yes, TIMTECHS tests all model before shipment and you should not receive any DOA models (Defective on Arrival).

Shipping will be calculated at the checkout point, and it will be displayed in the shopping cart summary.

Your order is reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are the authorize.

Once your order has passed the review it is sent to our warehouse for shipment.

Please note, credit card processing can take up to 2 business days

The following are expected travel times after the item leaves our warehouse. Please confirm warehouse lead times as they can vary from 24 hours to 48 hours, given that the item is in stock.

FedEx Ground: 7-10 Business days.
FedEx Priority: 2-3 Business Days

YES! For security reasons, all shipments require a signature at the receiving location.